Exactly what we do with your details
Version of 8 August 2026.
Who handles your data. Teselara. You can write to us through any of the forms on this site to exercise the rights listed below.
What data. What you write: name, email address, telephone if you leave it, and the text of your message. We also store the date, your IP address and the browser you sent the form from, because they are the only evidence of when it was sent and that a person sent it.
What for. Only to reply to you and to do what you ask. Specifically:
- Contact. To answer what you ask. - Claiming a listing. To check that you are the owner of the business and to correct, update or remove the listing. - Interest in the 2027 marketplace. To let you know when it opens and to ask the questions needed to prepare for it. It is not a registration and not a commitment: neither yours nor ours.
What we do NOT do with it. We do not pass it on to anybody. We do not use it to send you anything you have not asked for. We do not put it on any mailing list. If you write to claim a listing, that email address is used for that and not to tell you about something else.
How long we keep it. The message and the reply are kept for as long as they may be needed to evidence what was asked and what was done, and at most three years from the closing of the matter. In a listing claim this matters: the proof that you asked us to remove your data is precisely what has to be kept in order to show that it was removed.
Legal basis. Your consent, which you give by ticking the box and can withdraw whenever you want, and our legitimate interest in being able to show how we dealt with a claim.
Your rights. You can ask us to give you access to your data, correct it, delete it, restrict its use, object to it or take it with you. It is done by writing, without justifying the reason and at no cost. You can also complain to the Spanish Data Protection Agency.
One more thing, because it is the one usually missing. Removing a listing from the directory does not require giving us explanations, nor talking to anybody on the telephone, nor proving anything beyond the business being yours. You ask, and it is done.